Three services
Workshop services in detail
Each service is described below in full. Pricing, duration, and scope are stated as they apply in practice.
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How work proceeds at the atelier
Appointment and intake
A short appointment is arranged. The piece is received, logged, and examined before any discussion of work scope or cost.
Written assessment
A written assessment sets out what is possible, what is recommended, and the expected duration and cost. If work is inadvisable, that is documented and returned with no charge.
Work and handover
On approval, work proceeds. A timing record, parts list (where applicable), and service notes are provided at handover alongside the piece.
Service 01
Case & Bracelet Refinishing
Assessment of original surface geometry, followed by removal of scratches and dings by hand, restoration of brushed grain and polished chamfers to their factory lines, and re-fitting of bracelet links, pins, and clasp. Bracelet stretch is measured and worn pins replaced. Undertaken only where enough material remains to work safely; where a case is thin or a bevel is soft, the recommendation will be to leave it alone, and that recommendation is given in writing. Typical duration is 2–3 weeks.
- Surface geometry assessed before any material is removed
- Brushed grain and polished chamfers restored by hand
- Bracelet pins, stretch, and clasp addressed
- Written "do not proceed" if material is insufficient
Price
RM 690
Duration
2–3 weeks typical
Process steps
Surface inspection and geometry measurement
Material assessment — proceed or not, in writing
Scratch removal by hand files and stones
Grain restoration and chamfer re-cutting
Bracelet re-fit, pin and clasp inspection
Process steps
Pre-service timing measurement, power reserve recorded
Complete teardown and ultrasonic cleaning
Parts inspection — mainspring, reversing wheels, rotor axle
Calibre-appropriate lubrication and reassembly
Multi-position regulation and post-service timing
Service 02
Self-Winding Movement Service
Complete service of a rotor-driven calibre: teardown, cleaning, replacement of the mainspring and reversing wheels where wear is evident, rotor axle inspection, lubrication, reassembly, and multi-position regulation. Covers most Swiss and Japanese self-winding movements from the 1960s onward. Includes a power-reserve measurement before and after, a written parts list, and a 12-month service coverage period on labour. Turnaround is typically 3–6 weeks.
- Swiss and Japanese calibres from the 1960s onward
- Power reserve measured before and after, results documented
- Written parts list issued at handover
- 12-month labour coverage included
Price
RM 1,600
Duration
3–6 weeks typical
Service 03
Collection Assessment & Care Plan
A structured review for owners with several pieces in rotation. Each watch is inspected, timed, pressure-tested where rated, and photographed. The result is a written plan setting out which pieces need attention now, which can wait, and roughly when. Includes storage and winding recommendations appropriate to a humid climate, a digital inventory with reference and serial records, and one follow-up consultation six months later. The plan carries no obligation to have any of the recommended work done here.
- Each piece timed, pressure-tested, photographed
- Written plan: now, wait, and when
- Digital inventory with reference and serial records
- Humidity-adapted storage and winding notes
- Follow-up consultation at six months, included
Price
RM 4,200
Duration
By arrangement
Process steps
Initial intake and photography of each piece
Timing on machine; pressure test where rated
Digital inventory compiled with reference and serial data
Written care plan issued — now, wait, when
Six-month follow-up consultation scheduled
Decision guide
Which service is right for your situation
| Case & Bracelet | Movement Service | Assessment | |
|---|---|---|---|
| Best for | Scratched or worn case/bracelet | Servicing a single rotor movement | Owners with 3+ pieces in rotation |
| Price | RM 690 | RM 1,600 | RM 4,200 |
| Typical duration | 2–3 weeks | 3–6 weeks | By arrangement |
| Labour coverage | — | 12 months | — |
| Obligation to proceed with repairs | — | — | None |
Standards
Protocols applied across all services
Measurement before action
Each piece is measured and documented before any intervention. Timing results, power reserve readings, and surface condition are recorded.
Client data security
Inventory records, photographs, and personal information are stored in a secured system. Collection Assessment data is not shared outside the atelier.
Written output at each stage
Assessment, parts list, service notes, timing results, and care plan are all documented and provided to the client in writing at handover.
Next step
Bring the piece in for a look
The assessment appointment carries no commitment to proceed. Contact the workshop by phone or form to arrange a time.
Request an Appointment