What clients have observed about the work

I brought in a 1974 Seiko automatic that had been running about two minutes fast per day. The assessment took about 20 minutes and was done in front of me — I was shown exactly what was being looked at. The movement service took just under five weeks. The timing results before and after were printed and handed over with the watch. It's now running within ten seconds a day across five positions, which is better than it managed when new by all accounts. Happy enough to bring the second piece in later this year.

18 June 2025

The case on my mother's Omega had been wheel-polished years ago at another place and looked quite rounded and soft. I wanted to know whether the brushed finish on the lugs could be brought back at all. The honest answer I got was "partially, but not to original". That was probably not what I was hoping to hear, but it was straightforward and I appreciated it. I said to go ahead with what was possible and the result was noticeably better. The turnaround was about three weeks as stated.

4 July 2025

I had seven watches and no real idea of what condition most of them were in or when any of them had last been serviced. The collection assessment was thorough — everything was tested, photographed, and written up. The plan was clear about what needed work soon and what could wait two or three years. I ended up booking the movement service on two of the pieces immediately. The inventory document alone was worth the cost: reference numbers, serials, photographs, timing results in one place. I'll be using this for insurance purposes as well.

29 June 2025

ETA 2892-A2 in a Longines. The reversing wheel had some wear and the mainspring was original — so replacing both made sense. The parts list showed exactly what was used with the supplier origin noted. Six weeks total. I've used larger service centres in KL before and the turnaround was faster, but the documentation here was considerably more complete. The 12-month coverage is also something the bigger places don't offer in writing.

10 June 2025

My husband's Rolex Datejust had a badly scratched bracelet. I was expecting a price significantly higher than RM 690, so that was a pleasant surprise. The appointment was quick to arrange by phone. The work took about two and a half weeks. The clasp is noticeably tighter now and the bracelet links sit more evenly. The case polishing is clean — I can see the difference between the brushed and polished sections again. I took one star off only because parking on Jalan Gasing can be tricky on Saturdays.

22 June 2025

A 1968 Tissot automatic — the calibre is Swiss, pre-ETA consolidation era. Finding someone willing to work on it properly was not easy. Tickfold Atelier agreed to assess it without promising anything. The mainspring and crown wheel were replaced; the barrel bridge staff was fine. The watch now runs about minus four seconds per day in dial-up position, which is within spec for the movement age. The written summary explained every finding. That kind of transparency is not something I've encountered at other workshops here.

7 July 2025